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F.A.Q. THE BASE

Q: What is The Base?
A: The base is the official Duncan Laurence Fanclub! A place for special access via our digital app or web app where all members come together and create a safe and fun community. Within the app, you get access to unique content and be the first to know about new music and upcoming events. You can also create your own content and connect with Duncan and other fans. Getting a paid membership in The Base gets you access to everything in the app and gives you all the access to special events that will be organized for The Base members only.

Q: How can I pay for a paid membership on The base?
A: You can pay for your membership on The Base using Apple Pay, Google Pay, supported Credit Cards and Bank Cards. Our team is working to create additional supported payment methods, please reach out to support@honeycommb.com if you are having issues with your payment method.

Q: How can I delete my account on The Base?

A: To delete your account on The Base and erase your data/account, please email support@honeycommb.com with your email, username and verify that you are a member of The Base

Q: How can I end my paid subscription to The base? 

A: To end your subscription to The Base, log into your account in the community, go to your profile and tap “Memberships” then you’ll be able to see your existing membership with the ability to cancel.

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